SERVICE OPERATIONS
Keep the service healthy.
Payment, account and email failures from the last 24 hours.
Checking administrator access…
Administrator sign inRecent failure groups
| Service | Error | Count | Last seen |
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Email and alerts
Alerts go to kinetictick@gmail.com, at most once per six-hour window. Delivered mail counts signed Resend delivery events matched to sent messages. Delivery means the recipient mail server accepted the message; it does not confirm inbox placement or reading.
Recovery procedure
- Keep public launch closed while investigating. Check the failed request and payment state before retrying any charge.
- For code failures, select the last known good Cloudflare deployment.
- Before a database change, export a private backup and record the D1 Time Travel bookmark.
- Rehearse recovery in an isolated database. Production restoration overwrites current data and needs an explicit operator decision.
- After recovery, reconcile payments and refunds with PayPal before restoring customer access.
Refund and deletion requests are reviewed in Backoffice. Completing a review does not execute a payment refund or erase an account.